Your personal data is fully secure at Jitbuz. Here you'll find a clear explanation of what data we collect, how it's stored, and what rights you have.
The core pillars of jitbuz's privacy protection
All your data is protected with 256-bit SSL encryption applied at every stage of transfer, making it unreadable to anyone outside.
Jitbuz never sells your personal data to third parties. Your name, number, and transaction details are used solely to improve your experience.
Our servers are protected by enterprise-grade firewalls and anti-intrusion systems. All data stored in our databases is encrypted individually.
Only authorized Jitbuz staff can access data on a need-to-know basis. Every access is logged and regularly audited.
You can request the deletion of your account and personal data at any time. We will honor such requests unless we are required to retain information by law.
In the event of a data breach, we will notify affected members within 72 hours and take immediate action.
Welcome to Jitbuz. This Privacy Policy explains how Jitbuz handles your personal information. We believe you should have full control over your own data.
Millions of people across Bangladesh enjoy betting on jitbuz. Protecting every member's privacy is our highest priority — it is the standard we hold ourselves and every member of our team to.
By using the jitbuz platform, you are considered to have agreed to this Privacy Policy. Any changes will be updated on this page, and members will be notified separately for significant updates.
This privacy policy is Jitbuz's Terms & Conditions Read them together — the two documents combined give you the full picture of your rights and protections.
Jitbuz only collects information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | Payment method, transaction records | Deposit & Withdrawal Process |
| Usage Data | Betting history, login time, preferred sports | Service Improvement & Personalization |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
When you use the Jitbuz website or app, certain information is collected automatically — including your IP address, browser type, page visit times, and navigation patterns. This data is primarily used to improve the platform's security and performance.
Jitbuz uses your data only for the specific purposes stated. We never use your information beyond its original intended purpose.
If you no longer wish to receive marketing messages from Jitbuz, you can opt out at any time from your account settings.
Jitbuz uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can disable cookies through your browser settings. However, turning off essential cookies may cause some platform features to stop working properly.
Jitbuz follows the highest industry standards to protect your data. Our security infrastructure is regularly updated and audited.
Never share your password or login credentials with anyone. The Jitbuz support team will never ask for your password.
As a jitbuz member, you have a number of rights over your data. See the details below.
Jitbuz does not retain your data longer than necessary. Once the purpose for which it was collected has been fulfilled, it is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction Records | 7 years for legal compliance |
| Customer support conversations | 3 Years |
| Log Files | 12 months |
| Marketing Information | Until consent is withdrawn |
Even after an account is closed, certain data may need to be retained for a specified period for legal reasons. Once that period expires, the data is permanently deleted.
Jitbuz is strictly for users aged 18 and above. We do not knowingly collect any data from minors. Age is verified at registration and suspicious accounts are investigated.
If a minor has accidentally created an account, a parent or legal guardian should contact us immediately. We will promptly close the account and delete any collected data.
Do not allow anyone under 18 to use Jitbuz. Keeping minors away from gaming is a shared responsibility — and that includes parents and guardians.
Contact us for any privacy-related questions, requests, or complaints. Our Data Protection team is always ready to help.
Once a complaint is submitted, you will receive a reference number. Using this number in future communications will help us resolve your issue faster.